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TERIS: Built On Experience

With most of today's information stored on computer hard drives, network servers, compact disc, and mobile devices, litigators are faced with not only determining where and in what format evidence is stored, but how to properly retrieve the data in a way that doesn't alter it. For many, it's a daunting and expensive process—that is, unless you have TERIS on your side.

Founded in 1996 by Stefan Wikstrom, the company that got its start with just one employee and one copy machine is now a leading litigation support services firm in the United States.

TERIS provides services and products along the entire Electronic Data Reference Model (EDRM). They specialize in cutting-edge technologies for electronic discovery (eDiscovery) services and solutions, which include case strategy, legal holds, forensic data collections, data analysis and reduction, data processing and normalization, review, and document productions.

TERIS is a ‘technology agnostic’ company, providing alternative approaches, options, and technologies to solve any given problem. Not only do they have the flexibility to provide different solutions for a variety of clients and challenges, their professional staff constantly researches and employs the most relevant, cutting-edge technologies to ensure the best solutions for their clients.

“TERIS has handled our copy, graphics and document management needs since we opened our law firm in 2005. At the time, we were small and our needs were limited. Right from the beginning, however, TERIS treated us like their most important customer. We have now grown to six lawyers and have needs virtually daily. No matter how big or how small the job, TERIS is fast, responsive and solves our problems," says John Gomez, of The Gomez Firm.

TERIS is one of the few litigation support companies that provide true end-to-end litigation support services solutions. By aggregating client-specific requirements into their Managed Services Program (TERIS MSP), they’re able to generate a cost accrual and predictability value model that allows their clients to better evaluate the long-term costs of managing litigation matters.

Such is the case when TERIS was approached by a company with over 40,000 employees spread out across 30 geographic locations. Faced with a legal matter involving nine of their offices, the company turned to TERIS for a fast and flexible eDiscovery strategy that would streamline their litigation process.

TERIS met the challenge by training the client's local onsite resources on the data collection process. They also worked closely with the client's General Counsel and outside counsel to develop an eDiscovery strategy that created repeatable results to reduce their review datasets by more than 70%. In addition, TERIS provided analytic processing that increased the speed and efficiency of the review by more than 40% over traditional review methodologies.

Employee experience, professional education, certifications, and tenure are what provide TERIS clients with competent case and project partners.  Among the 275 TERIS employees are a variety of industry-specific attorneys, paralegals, professional project managers, and certified software and database administrators.

With seven locations, TERIS services legal communities across the nation, including the Greater San Diego area. Among their growing list of clients are sole law practitioners, boutique law firms, AMLAW 100 law firms, and Fortune 50 companies.

The success that TERIS has achieved over the past 15 years wouldn’t have been possible without the contributions of their amazing team of professionals. They are the heart and soul of the company that depends on them day-in and day-out to support their clients' litigation support needs.

One such star is Patrick Conolly, Managing Partner of TERIS' San Diego office.  Conolly joined TERIS in June of 2000, making an immediate impact when he helped Kip Hauser, now COO of TERIS, open their San Francisco office.

After experiencing tremendous success in San Francisco, Conolly became an owner in the TERIS group and helped to open and grow yet another successful office in Silicon Valley.

In 2004, Conolly relocated to San Diego to become Managing Partner of TERIS, San Diego, where he continues his streak of success.

"With Patrick's excellent work habits, dedication, and great business sense, he’s been an enormous contributor to the success of TERIS as a company," says Founder and CEO, Stefan Wikstrom.

TERIS has built a great reputation for doing whatever it takes to take care of their clients. The company maintains the philosophy that the relationships they build between their customers and employees are the true cornerstones of their success.

TERIS believes in an open, collaborative culture of support for both internal and external customers, and encourages each employee to feel empowered to make the best decisions in their customer’s best interest.

"My staff and I enjoy working with TERIS on our paper and e-discovery projects because we know from our experience with them that they will go the extra mile and we can count on them in a crunch. They’ve never let us down and they always react to our crazy, time-sensitive requests with a “yes, sure we can do it.” And they do," says Nancy Stagg, Principal at Fish & Richardson P.C."

Discovery and litigation has always involved mounds of documents. But with today's electronic communications, the volume has increased exponentially. TERIS’ proven strategies and unique client solutions centralize and simplify the document management process, providing litigators with the effective early case assessment, intelligent analysis, and decision making required to manage today's cases.


TERIS- San Diego
Patrick Conolly, Managing Partner
Email: SanDiego(at)TERIS.com
PH: 619-231-3282
655 West Broadway, Suite 200
San Diego, CA  92101

Nalen Green

Nalen Green is a Staff Writer for Attorney Journal.

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About the Author: Nalen Green is a Staff Writer for Attorney Journal.

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