New Approaches To Old Challenges IN ELDER LAW: “For me, elder law is estate planning. However, unlike traditional estate planning,... CONNECTING People: “A career change, whether lateral or vertical, is a significant moment in someone’s... California Case Summaries Civil™ Organized Succinct Summaries of New Civil Cases: CALIFORNIA SUPREME COURT - Torts - T.H. v. Novartis Pharmaceuticals Corporation (2017) _... Don’t Rob Your Prospects of Their Scarcest Resource. And What Not to Say When Marketing.: Ever notice how many people want to steal your scarcest resource? They crave a piece of... Critical Success Factors. The Key to Exposing Demand.: Let’s get the new year started off on the right foot by simplifying what many lawyers... Enhance Your Image And Nurture Relationships. How To Overcome Two Costly Excuses Prospects Make.: Why do clients and prospects make excuses? And what do those excuses mean? The excuses... Community News – February 2018: A federal judge has appointed CaseyGerry’s managing partner David S. Casey, Jr. as... Always preparing for the next move: “What is going to happen to me?” - That question is one of the first and most... Why Are Law Firms Falling Behind?: This news ought to be deeply disturbing to managing partners and lawyers everywhere,... Ethical Issues in Using Social Media: Why should lawyers care about social media, and whether they are using it ethically?...
Executive Presentations-468x60-1

Charisma, Confidence, Competence

Attorney Journal’s November Snapshot DOUGLAS A. GLASS of GLASS MEDIATIONS

With offices in the landmark Mister A’s building for more than 20 years, Douglas A. Glass knows a thing or two about the art of putting clients at ease.  Make no mistake; the panoramic view Glass Mediation provides-spanning from Mexico to La Jolla- is charismatic in and of itself.  But it takes a lot more than a nice view to earn a reputation as one of the most accomplished and experienced mediators in California. Achieving that requires a healthy amount of confidence, and a whole lot of competence.

Indeed, Glass has competence in spades, but it doesn’t come off as arrogance.  On the contrary, it shows through in the quick wit that he uses to identify and empathize with clients’ fears and frustrations.  “You know when you go to the dentist for a root canal?  You’re nervous and anxious walking in. You count on the dentist having decent bedside manners to set you at ease.  But you also want to know that this isn’t their first time performing a root canal. And that the last person didn’t die,” he jokes.  “That’s how I want my clients to feel.  That this is not my first time, and that I understand their anxiety,” he adds.

This lighthearted confidence is endearing, but Glass hasn’t been selected as the mediator of choice for more than 3,000 cases involving over 12,000 individuals because he’s easy to be around.  In this regard, his professional accomplishments speak for him.  For nearly 20 years, Glass worked as a civil trial attorney with an emphasis on real estate, personal injury, and construction defect litigation. He has tried more than 100 cases and continues to be AV rated by Martindale-Hubbell®. In 1997, Doug was honored by the Consumer Attorneys of San Diego with an Outstanding Trial Lawyer Award. In 2001, he was recognized by the California Real Estate Inspection Association as one of the twenty-five most influential individuals in the twenty-five year history of CREIA.

Given his proven track record for hard work, it’s not surprising that when he decided to make the transition from practicing attorney to full time mediator in 2001, the segue was seamless.  Armed with the proven habits and practices—namely, an extreme devotion to preparation—that made him such a successful litigator, Glass began building his mediation practice.  Today, that practice includes expertise in the fields of: residential real estate, commercial real estate, business, employment (including class actions), personal injury (including wrongful death and intentional torts), insurance (including bad faith, coverage and subrogation), professional negligence (including medical, dental and legal), construction defect, contractor disputes, collection, consumer disputes, School District claims, Native American Sovereign Immunity, family disputes related to real estate or business, and probate disputes related to real estate or business.

Now well into his second decade as a mediator, Glass’ awards for his work in mediation have surpassed those he earned as a practicing attorney.  He has been listed in both the prestigious Best Lawyers in America® (2008-2012) and San Diego Super Lawyers® (2010-2011) in the category of Mediation/Alternative Dispute Resolution. He is also recognized as one of the top mediators in San Diego and Southern California by San Diego Magazine, The Los Angeles Times, and U.S. News & World Report.

Contact:

Doug Glass

619.234.7790, ext. 303, doug@glassmediations.com
2550 5th Avenue, Suite 605, San Diego, CA 92103

www.glassmediations.com

Karen Gorden

Karen Gorden is a Staff Writer for Attorney Journal.

More Posts

Digg This
Reddit This
Stumble Now!
Buzz This
Vote on DZone
Share on Facebook
Bookmark this on Delicious
Kick It on DotNetKicks.com
Shout it
Share on LinkedIn
Bookmark this on Technorati
Post on Twitter
Google Buzz (aka. Google Reader)
PDF24    Send article as PDF   

Filed Under: Featured Stories

About the Author: Karen Gorden is a Staff Writer for Attorney Journal.

RSSComments (0)

Trackback URL

Leave a Reply

  • Polls
    Sorry, there are no polls available at the moment.