White Glove Service for San Diego’s Hospitality Industry: Driven by Passionate People, Stokes Wagner Provides 5-Star Legal Services to Those in the... People Skills, Digital Leadership, Empowered Clients: Jackson & Wilson Showcase the Human Side of Law and Business withCutting-Edge... Attorney Safety: Interview With Stephen Kelson: Earlier this year, I shared statistics about threats of violence made against attorneys.... What Makes Your Firm Stand Out?: Tell us if you’ve met this guy before: John Smith is a personal injury attorney who... Compartmentalize and Integrate: Five Ways to Handle it ‘All’: I am a lawyer and a parent. I also try to have a social life, volunteer, take care of my... Tips for the Well- Dressed (Male) Lawyer: Every new parent knows there are far more clothing options for baby girls than baby boys.... Community News – September 2017: Attorney Antoinette Middleton, founder of the Law Offices of Antoinette Middleton, was... Tried, Tested & Triumphant: Khashayar Law Group Secures Position as One of Southern California’s Top... 7 Ways to Make Billing More Effective: Lawyers may practice in different areas of the law and serve a wide range of clients, but... Protecting Your Firm from Ransomware: Ransomware attacks are affecting every type of business in America, and law firms are no...
Executive Presentations-468x60-1

People Can’t Be Held Accountable Until They are Given the Responsibility and Authority They Need

Accountability: Being required to answer for or explain”
Responsibility: Authority, obligation or duty”

—The Oxford Dictionary

"Accountability” has become one of the most frequently used terms in management today. Starting with the CEO all levels of management are, more than ever, being held “accountable” for their performance and for the performance of the people who report to them.
Holding people accountable is necessary. But it’s not where you start “Accountability” has a negative connotation. As the definition above states, it requires people to answer for or explain their actions. Instead of emphasizing accomplishments and successes, accountability tends to focus on lack of accomplishment or failure.
On the other hand, the concept of “Responsibility” is positive. Electing or appointing a person to a responsible position or asking someone to assume responsibility for accomplishing a project shows trust and confidence in the person’s ability to fulfill that responsibility.
But they must also be given the authority to fulfill the responsibility they are given. If they are not given the authority to go with the responsibility, they can’t be held accountable.
The most effective leaders in any business, professional firm or organization welcome and thrive on responsibility and the obligation to provide the direction and guidance that go with it. Furthermore, because so much responsibility is placed on these leaders, they have learned one of the tenets of successful leadership: They delegate certain responsibilities to others and also give them the authority they need.
Responsibility vs. accountability is not a matter of semantics. It reflects a basic understanding of human nature and leadership. Most people do not like to be held accountable. But they do welcome and usually thrive on being given responsibility. It is no mystery that successful companies, professional firms and organizations have a culture in which everyone in them welcomes and assumes responsibility for the success of the operation.

 

 

Bob Denney

Bob Denney is President of Robert Denney Associates, Inc. He and the firm provide management, marketing and strategic planning counsel to law firms and privately held companies throughout the United States and parts of Canada. He has authored or co-authored seven books and has written many articles on these subjects. For information about Bob, the firm and their services, visit their website www.robertdenney.com.

More Posts

Digg This
Reddit This
Stumble Now!
Buzz This
Vote on DZone
Share on Facebook
Bookmark this on Delicious
Kick It on DotNetKicks.com
Shout it
Share on LinkedIn
Bookmark this on Technorati
Post on Twitter
Google Buzz (aka. Google Reader)
PDF24    Send article as PDF   

Filed Under: Business ManagementFeatured Stories

About the Author: Bob Denney is President of Robert Denney Associates, Inc. He and the firm provide management, marketing and strategic planning counsel to law firms and privately held companies throughout the United States and parts of Canada. He has authored or co-authored seven books and has written many articles on these subjects. For information about Bob, the firm and their services, visit their website www.robertdenney.com.

RSSComments (0)

Trackback URL

Leave a Reply

  • Polls
    Sorry, there are no polls available at the moment.