Improving the Profession’s Image by Improving Clients’ Lives: “I’ve come to believe I’ve helped turn peoples’ ideas around about what attorneys... Relationships ARE Paramount: “My favorite adage is that the most important things in life are not things. They are... 14 Marketing Misconceptions That Cost Lawyers A Fortune: 1. You must have a huge, expensive website and blog to attract desirable cases and... Disrespectful Clients Don’t Get To Stay Clients: You know what feels good? Firing a client. - My firm was hired to help a client with... Look in the Mirror: Associates Hold the Key To Their Own Happiness: In a 1955 essay in The Economist, Cyril Northcote Parkinson, a British historian,... SEO SPECIALISTS Share Their Best Tips for Lawyers: This is the question we posed to more than 50 SEO specialists who have done SEO for... The Wrong Approach to Selling Professional Services: A dangerous epidemic continues to wash through the business community,especially among... Quarterbacking Success in a Challenging Field: Every team needs a quarterback, especially when that team is composed of attorneys,... Helping Clients Navigate a Challenging Legal System: “ We bring the same power,resources, experience, and novelapproach to every case we... How to Get More Law Firm Reviews Online: With all the stories we hear of identity theft and security breaches these days, it can...
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RSSAuthor Archive for Nancy Byerly Jones

Nancy Byerly Jones is enthusiastically and tirelessly dedicated to helping her clients build business success stories that last...and as a family law and workplace mediator, she is a passionate advocate for helping keep folks out of the courtroom and moving positively forward with their lives. Please visit her website (http://LawBusinessTips.com), on Twitter (http://Twitter.com/lawbusinesstips) or on LinkedIn (http://www.linkedin.com/in/nbjones). If you have any questions for Nancy, she’d enjoy hearing from you by email too: nbj@nbjconsulting.com

Lives Out of Control = Ethics Violation #1

Lessons Learned from Folks in Control of Their Lives The vast majority of grievances and malpractice claims filed against attorneys are not caused by mean-spirited attorneys wanting to cause their clients harm. Rather, they are generated by professionals (attorneys and staff) who’ve allowed their offices, work and lives to become unprofessionally disorganized, overloaded and chronically […]

Hidden Dangers that Could Lead To Malpractice

Hidden Dangers that Could Lead To Malpractice

There are a number of all-too-well-known malpractice and grievance traps at a law firm:

Emotional Violence

Emotional Violence

There is much violence in our world, from terrorism to violent crimes and many things in-between. There is also an internal violence threatening all too many of today’s law firms. It is what I call emotional violence. When emotional violence exists within an office, all employees suffer its toxic, negative and lasting effects. Emotional violence […]

Does Your Employee Evaluation System Need a Boost?

Does Your Employee Evaluation System Need a Boost?

Too many law offices have sloppily put together employee evaluation systems. These mostly ineffective systems are typically used haphazardly, inconsistently and hurriedly. This means that they result in unfair and inaccurate results. Does it really matter in the big scheme of things? The answer is a resounding “Yes” if you want a steadily productive, loyal, […]

Preventing Partnership Implosions Before It’s Too Late

Preventing Partnership Implosions Before It’s Too Late

To outsiders, law firm partnerships may appear successful and well-run by a united leadership team.  Inside, however, the true story could be worlds apart from perceptions.  All too often, we hear about law firms in the midst of highly emotional, extremely costly disputes or dissolutions.  Many implode despite the partners’ prior individual and joint successes, […]

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